We’d be delighted if you’ve raised an eyebrow somewhere in the first few articles. We’ve reviewed and examined some excellent strategies where you can win the productivity challenge. Here’s where we’ll show you the potent leverage of Unified Communications features offers single and multi-site enterprises alike. Terminology aside, it supercharges customer contact and productivity.

Organisations working on the rules of the 20th century have been left floundering in the dust stirred up from fast moving smart nimble operators using an electronically distributed business model. Increasing competition, rapidly evolving technologies, increasing energy costs and a growing public concern for environmental impact has combined to mould a new ultra modern work organisation.

21st Century Rules

The physical co-location of workers has changed. Unified Communications and high speed broadband has dissolved barriers for smart companies to distribute their resources while reducing the high rent costs entwined with commercial real estate.



Regional Development Australia Southern Inland: ‘With a large geographic footprint of stakeholders to service, we find ourselves, paradoxically, expanding our team and shrinking our office! As we have adopted teleworking as ‘standard practice’ we have terminated the lease on our current office space, leased a smaller office in our current location, Queanbeyan, and leased a ‘satellite office’ in Goulburn. Our annual rent has decreased and our profile doubled!’
Colin McLean, Executive Officer

Infoxchange Australia: ‘Before I started teleworking it cost about $400 per month in overheads at the office – to cover office space, electricity, internet and phone etc. Now we pay staff $50 per month to cover the tools they need to get their job done at home.’ Robyn Karlsen, Service Seeker Manager