Go Connect

Bridge the gap between telephone system and your customer records

CTI

Go Connect is a powerful unified communication software suite which allows users a high level of integration, communication and collaboration between their Panasonic telephone system and their internal business system. Go Connect allows end users to work more collaboratively and collectively, getting information about callers quickly and efficiently. The Go Connect product suite is not only cost effective but also very easy to maintain and install.

The suite consists of four primary license types allowing end users to get the optimal benefit according to their specific requirements:
 
Go Connect Office
All the call functions you need with a simple click – dial, transfer, hold, consult and others plus integration with Microsoft Outlook, Lotus Notes and Google Places.

Apple Mac is also now supported.

 
Go Connect CRM
All the features of Go Connect Office plus “click to dial” and “screen popping” with many custom and standard CRM applications and databases. This allows instant access to relevant information making the end user experience so much more efficient and saving the customer both time and ultimately money.

Apple Mac is also now supported.

 
Mobile client
Google Android and Apple iOS supported. Allows dialling and collaboration when on the move, increasing availability, productivity and reducing costs.
 
Go Connect Attendant
Full screen call management including CRM integration, instant message and multi-site support.
 
 

Integration

  • Standard Integrations
  • Google Places
  • Social Networking
  • ACT!
  • ConnectWise
  • eGroupware
  • GoldMine
  • LDAP
  • Lotus Notes
  • Maximizer
  • Microsoft Access
  • Microsoft Dynamics CRM
  • Microsoft Dynamics NAV
  • Microsoft Outlook
  • National Directories
  • NetSuite
  • Sage 50 Accounts (US Edition)
  • Sage 50 Accounts (UK Edition)
  • Sage CRM / MME
  • SalesLogix
  • Salesforce
  • SugarCRM
  • SuperOffice
  • vTiger
  • Zoho
  • Other databases