Australia’s big 4 telcos (Telstra, Optus, TPG and Vocus) have a massive grip on the wallets of Australian business owners. The nbn™ revolution has unimaginable benefits to Australian business owners and comes with a brand-new set of rules. You see the nbn™ is a wholesale enterprise and independently owned offering their network to nbn™ service providers.
This model has been responsible for the creation of small “Boutique niche” nbn™ Transition specialist’s Telcos. Oh! And you’ll deal with local passionate Australian’s eager to help you.
No Overseas Call Centres with Boutique Telco’s
You see, sound Technical knowledge and good old fashion “feet on the street experience” are essential elements necessary to successfully guide business owners through the quagmire of pitfalls and traps transitioning from old to new. The Big 4 lacks both vital ingredients which usually leads to a sour customer experience.