It is always important to understand the changes in customer needs and improve the support provided by staff. Continually performing these measures leads to improved work efficiency Queue Announcement Callers can recognise their position with automatic queue...

Saving Communication Costs 100% NBN ready Phone System. Enjoy the advantages of traditional telephony without being left out in the cold when the NBN comes to your area. Saving Network Costs Connecting the NS700 to different offices via the IP network allows you to...

Cloud services means services made available to users on demand via the Internet from a cloud computing provider’s servers as opposed to being provided from a company’s own on-premises servers. Cloud services are designed to provide easy, scalable access to...

Most of us take tablets for granted and commonly passed off as toys or an alternative to a heavy laptop. Whereas smart phones have been accepted as the norm. Just 8 years back the iphone was introduced to the world, now we have incredible power in our palms. Cloud...

Remote Extension An Internet connection is all a remote worker needs to easily install a remote extension. Perfect solutions for teleworkers and mobile workers. No need for special routers and extra devices. Smartphone Extension Mobile workers can enjoy full...

Unified Communication + Cloud Information Technology = Unified Collaboration It is important to understand how these tools on the marriage between communication and cloud IT are shaping modern business success Thanks to VoIP, the cloud, and mobile technology,...

Hosted phone systems are generally well suited for 8 users or less. Typically a company with 10 users will outstrip the capabilities of a hosted phone system. Some of the reasons why are, more complex call routing, after hours calls, handset choice, features and...

We communicate in a bewildering array of ways every day, but we give little thought to the potential profit and efficiency increases of modern communications integrated into business processes.  In most cases these technologies are almost always isolated Silo based,...