Hosted Voice Phone Plans

Companies can finally replace their old phone systems and get a far more flexible phone solution for a fraction of the cost. But it’s not just replacing one phone system for another. With Hosted VoIP, you get the benefits of outsourcing the management of your phone system, which means you’ll need fewer resident experts to handle things.

What’s more, Hosted VoIP expands communications and productivity by providing a range of advanced features and functionality. And it does so without straining your budget. No wonder more and more companies are adopting this powerful, yet affordable solution.

In fact, according to industry research, VoIP is one of the fastest growing technologies; dramatically changing the way companies do business. Even though companies both large and small heap praise upon this solution, many business people are still unaware of the difference Hosted VoIP can make to their business.

We’ll bend over backwards to make sure
your communications are right.

Grab The Phone, Call Our Business Communications Experts
1300 851 411
or Follow These 5 Simple Steps

What Our Customers Are Saying

Alyson Pevreal. Owner Medical @ My Centre Nerang.Our VoIP lines are crystal clear and we’ve experienced excellent quality calls from day one. Overall I have been able to trust IP Gen’s advice and that they will be there for us when we need them. I can highly recommend the IP Gen team to those businesses who need a quality telephony and data solutions, supported by real experts that doesn’t cost the earth.

John Hummelstad, Executive Chairman. Concept Safety Systems.Telco is a very complex area that is outside of the core expertise of most business people. The IP Gen team makes it easy to ask the “dumb” question. They know that business people struggle with the complexities and jargon of Telco.  That’s why they bend over backwards to make it easy and hassle free.

Michelle Birchall. Practice Manager. Nicholsons Solicitors.We wouldn’t change from Greg and IP Gen. They offer clever, good quality solutions. They provide honest information on what really works towards a better bottom line result. Greg has always looked after us with dependable advice, quality equipment and reasonable costs. Put simply, they have proven time and again to provide us with good, solid and honest service.

Step 1. Choose HV 300 FREE Call "Full Monty" Pack

Hosted Voice 300 Full Monty Pack

HV 300 FREE Call “Full Monty” Pack

  • 1 x Hosted Voice Phone System
  • FREE Music on Hold
  • 1 x PSTN Line Rental
  • 1 x 50G ADSL2+ Service Dedicated For VoIP
  • 1 x Hosted Voice User Licence
  • 1 x 24 Button Panasonic UT133 IP Handset
  • 1 x Cisco Router
  • 24 Month Term


300 Full Monty Pack

$159 / Month

Standard + Mobility

300 Full Monty Pack

$163 / Month


300 Full Monty Pack

$169 / Month

Standard User Includes
  • Panasonic 24 Button UT133 IP Handset
  • 24 Months Agreement
  • 300 Local & National Calls FREE

$49.95 / Month
Included Monthly Value $43.00

Standard + Mobility User Includes
  • Panasonic Button UT133 IP Handset
  • 24 Month Agreement
  • 300 Local & National Calls FREE

$53.95 / Month
Included Monthly Value $48.00

Executive User Includes
  • Panasonic Button UT133 IP Handset
  • 24 Month Agreement
  • 300 Local & National Calls FREE

$56.95 / Month

Included Monthly Value $50.00HV 300 FREE Call “Full Monty” Pack Call Charges Local300 FREE / User / Month Then 11c UntimedNational13 calls33cMobiles22c / MinuteDirect Dial Numbers DID NumberFree with each userAdditional DID Numbers Block 100$55 / MonthAdditional DID Numbers Block 10$5 / MonthAdditional DID Number50c / Month

Purchase Your Handsets, Sign Up For 24 Months & Receive 200 FREE Calls Per User every Month

$20 / Month

  • Standard User Licence
  • 200 Local & National Calls FREE / User / Month

$34.95 / Month

Included Monthly Value $32.00

  • Standard + Mobility User Licence
  • 200 Local & National Calls FREE / User / Month

$38.95 / Month

Included Monthly Value $37.00

  • Executive User Licence
  • 200 Local & National Calls FREE / User / Month

$41.95 / Month

Included Monthly Value $39.00 Panasonic UT133 IP Phone

  • 24 Buttons
  • HD Voice
  • Large Backlit LCD Display
  • Supports PoE
  • 2 x Ethernet Ports 10/100
  • 3 Year Warranty
  • Legendary Quality and Reliability
Step 2. Add Extra Features
Additional Features Monthly Fee
Voice Mail to Email
Auto Attendant
Hunt Group
Hunt Group Enhanced (includes Voice mail for group members)
Fax to email
Web Assistant
Conference Centre
Step 3. Hosted Voice Set Up Fees

Setup Fees: All plans incur a setup fee which varies according to contract length. Plans are available on a 36 month contract, 24 month contract, 12 month contract or no contract option. Please call our Business Specialists on 1300 851 411 to find out more.

Step 4. Add The PoE Switch To Suit

This is what we love about Hosted Voice, there are just 2 hardware components. No complicated formulas to calculate the number of extension and line cards you’ll need, allowing for growth, add voice mail and auto attendants and you can see why Hosted Voice is so easy.

We’ve done all the work for you, here’s what you do. Select the Power Over Ethernet (PoE) Network switch to suit your business (remember you’ll need a PoE port or a 240 VAC plug pack for each handset)

  • Powered by Panasonic Handsets
  • 24 Buttons (Many more than other brands)
  • Large Backlit LCD Display
  • Hands Free
  • High Definition Voice
  • Supports PoE, 2 Ethernet 10/100 Ports
  • 3 Year Warranty
  • Legendary quality and reliability

Panasonic 240 VAC Plug pack to power the IP handset

  • Required for each handset or PoE switch
  • Usually used in small installations of 4 or less handsets
  • Consider the Netgear ProSafe PoE for up to 4 handsets

Cisco SF302-08P 8-Port 10/100 Ethernet Switch

  • Connects up to eight network devices – PCs, printers, and servers – to share and transfer files and videos across your network
  • 8 PoE ports easily and cost-effectively power IP phones, wireless access points, video cameras, and other network-connected endpoints
  • Strong security protects network traffic to keep unauthorized users off the network
  • Intelligent QoS helps ensure a consistent network experience and supports networked applications including voice, video, and data storage

Netgear ProSafe FS108P 8 Port 10/100 PoE Switch

Compact and flexible, the ProSafe FS108P is ideal for small business networks that need to inexpensively use PoE to deploy wireless access points and IP-based network surveillance cameras.

  • 4 PoE ports
  • Flexible
  • Plug and play
  • Quiet and compact
  • Great value

Cisco SF300-24P Switch with 24 PoE Ports

  • 24 PoE Ports connect up to 24 network devices – PCs, printers, and servers – to share and transfer files and videos across your network & simplify cabling
  • Power over Ethernet (POE) easily and cost-effectively powers wireless access points, video cameras, and other network-connected endpoints
  • Ideal for medium to large business office environment, conference room or training room
  • Enhanced Quality of Service (QoS) and network traffic management feature ensure voice data prioritization
  • Strong security protects network traffic to keep unauthorized users off the network

Cisco SPA122 ATA and Router

  • Enables high-quality VoIP service with a comprehensive feature set through a broadband Internet connection
  • Provides high-quality, clear-sounding voice, using advanced voice quality-of-service (QoS) capabilities
  • Supports reliable faxing with simultaneous voice and data use
  • Includes two standard telephone ports, for use with fax machines or analog phone devices, and one fast Ethernet WAN port, and one fast Ethernet LAN port for local home or business network connection

Ready to Rumble? Call Brisbane’s Telephone System Experts 1300 851 411

Step 5. Installation & You're Done!

Professional Installation


  • Installation in the greater Brisbane Area (Gold, Sunshine Coast and Toowoomba areas add $199)
  • Training (Soft copy of training docs supplied)
  • Using existing Cat5 or Cat6 cabling in place at each user location.

Additional onsite or remote technical time will be billed @ $38.50 per 15 minutes or part thereof. Does Not Include

  • Cabling, Patch Panels
  • Fault finding on existing infrastructure
  • IT Personnel costs.
  • Additional hardware costs outside of the included equipment.
  • Cascading Network switches to accommodate cabling infrastructure shortcomings.
  • Network connections (eg; new PSTN line to host ADSL VoIP Service)
  • Ongoing line rental and usage.

$199 + $99 per user
Minimum Cost $595

Things you should know

1. In order to access the Service, you will need a dedicated fixed line broadband Internet connection, such as ADSL 2+ and may need extra hardware depending on your set up e.g. router and switches.

2. We recommend that the Service be accessed with hardware supplied or approved by us, using a broadband ADSL2+ or SHDSL service supplied by us to our specifications. The Service is designed to allow users to bring their own device, but we do not offer any guarantee or assurance that all devices will be compatible and function with the Service.

3. The broadband speed required for the Service will depend largely on your network demands. Data transmission demands on your network may cause the bandwidth available for voice transmission to be limited if voice and data share the same connection.

4. Extra charges will be incurred for freight for any hardware.

5. Minimum 10 DID numbers purchased in blocks of 10.

6. Porting is charged per end user site.

7. Thirty Days Notice required to cancel or suspend any casual Hosted Voice User (user without handset 200 FREE Local and National Calls) Please note important information about choosing your new phone numbers:

If you choose a number outside your local calling area, people calling you may be charged at STD rates by their service provider. You may not be able to port your number away if the gaining provider does not support out-of-area numbers, or if the gaining provider does not support local number portability. This information is provided as required by the Numbering Plan under the Telecommunications Act 1997.

Important information about your Service Address Your Service Address is the primary location where you will use your services. This information will be used to provide Emergency Service Organisations your location in the case you call for 000 emergency help, and also in the event of a natural disaster or emergency broadcast warning. It is important that you keep your Service Address information current at all times by updating it via our customer portal when necessary.

* DID numbers: where 10 or more DID numbers are included in a plan, the number are provided in 10 Number Blocks. Number Blocks are sets of sequential numbers and cannot be split up – if you make a change, the change will apply to the whole block. Number blocks of more than 1 can only be guaranteed for Australian Capital Cities (subject to availability).

If you wish to change your included DIDs to another Region, a once-off Administrative charge of $24.95 per change applies. ** Calls to 13 and 1300 numbers are charged at $0.33 per call un timed. Calls to 1800 numbers are free. ** Calls to Mobiles: are charged in 30 second blocks