Our services use the Telstra network. Where a product is resold from a particular Carrier, we disclose this to you in our product specifications and in the Critical Information Summaries for that product. When you contract with us for a product, you will not be contracting with the original carrier (such as Telstra). If you have any questions about the networks we use, please contact us.
Where you obtain a mobile service from us that uses the 3G and 4G service using parts of Telstra’s 3G and 4G network and capabilities, the coverage for that service is as set out at the link below. Please note that coverage depends on a large number of factors, these maps are not a guarantee of coverage, and coverage areas for mobile networks can change.