Seamless Change Over to the nbn™…
Between them, Greg and his team have 70+ years of experience in telecommunications solutions. Quite simply, they get it right each time. Their motto for success is “Phones Now Pty Ltd (previously Phone Systems Brisbane), where excellence comes standard.”
Recently Greg was interview about his thoughts on the ‘state of play’ for the nbn™. In this interview Greg shares some interesting insights, including;
- A couple of miss-truths that are being spread around by nbn™ providers
- The challenges of changing over to the nbn™
- The opportunities that the nbn™ brings to small business
- And much more
Keep reading for the special interview with Greg Eicke…
Transcript of a Recent Interview with Greg Eicke
I’ve asked Greg to come on and talk to us about the “state of play” with respect to the nbn™ and what he is seeing and hearing from small business owners in the field.
Welcome along Greg and thanks for joining us…
Greg: Well thanks you James, it’s great to be talking with you about one of my favourite subjects.
Greg: James there is a lot of confusion. Unfortunately, this is fuelled by bad information. Business owners are often being told the wrong thing by Telco’s and nbn™ providers.
Greg: There are a couple of ‘furphies’ that keep coming up. Firstly, “you must change now or you’ll lose your number!” This isn’t true. The fact is that there is plenty of time for business owners to make an informed decision.
Secondly, “your current phone system isn’t nbn™ ready”. This is also false. We can make any phone system nbn™ ready. So, business owners should be doing a cost benefit analysis of updating their old system verse upgrading to a new system.
Another one we experienced was a business who had been cut off the old copper lines and was told it would be 6 weeks before they could be connected to the nbn™. We stepped in and had them connected to the nbn™ in 48 hours.
Greg: James that is a very important question.
Apart from the liars and sales tactics used by the big Telcos, the biggest challenge, as we see it, is acceptance of change along with willingness to change.
The crucial setback was business owners clearly did not understand what the nbn™ delivered along with the ramifications of the transformation. We’ve been exposed to propaganda from politicians and the frenzied news-driven media endorsing the nbn™ as a fix-all solution. The facts are they’ve both glossed over the process and genuine impacts on small business.
Greg: James, this is another good question. Arguably the answer is all business are suited, however, it is their primary needs that will govern on-premise opposed to cloud. For example, an on-premise based phone system would be suitable for an enterprise where direct integration with an existing on premise server based software is required. Having said that, almost all vendors are providing a cloud based solution so companies have an easy migration path from on premise to cloud.
Greg: James, this excites me.
Never before have we witnessed such a diverse and comprehensive arsenal of business building tools all in one neat package. We believe the true advantages of Unified Communications have barely been realised, its adopters have incredibly powerful tools on hand to propel their business to the dizzy heights of success.
Almost every telco supplier is merely presenting you with a fancy phone system with all the new buzz words and acronyms to make him appear knowledgeable? We’ve found that most phone system vendors stretch the truth when it comes to Unified Communications.
Greg: James, business owners are busy people, they have lots to do and many to keep happy. My recommendation is to take the time to better understand where they want to take their business. Then speak with our nbn™ experts to help them take advantage of the nbn™.
Greg: James, this is a great question. There are some services immune to nbn™ changeover for now anyway. Business grade data connections will not be affected by the nbn™. This usually is applicable to 20 users and above.
ISDN services are currently immune to disconnection. This is however for a short period only until nbn™ sort out an alternative delivery mechanism. Speak with our crew as ISDN services are quite heavy on line rental charges where nbn™ lines are not.
Greg: James the providers today are only interested in the connection, not what hangs off it. This is where things go pear shaped.
You see the nbn™ is one thing, then you have the parts that hang-off it, this is where the rubber meets the road and almost every provider falls by the way side.
It’s not the nbn™ that’s the challenge, it’s what hangs off it that counts and who can make it all work harmoniously. This is where we come into the picture. This is what we do and what we love to do.
Greg: Call 1300 58 4000. That number is answered in Australia, by and Australian. Alternatively go to our website www.phonesystemsbrisbane.net.au/development