Phones Now Pty Ltd (formerly Phone Systems Brisbane)
HERE’S HOW TO CHOOSE THE RIGHT
PHONE SYSTEMS FOR YOUR BUSINESS
Choosing the right phone system for your business can be confusing and frustrating. It’s important to get this decision right. Phones Now Pty Ltd (previously Phone Systems Brisbane) prides itself on making sure that you understand exactly whats right for you… we’ll help you into a phone system that you are delighted with.
A Crucial Guide For Buying Telephone Systems In Brisbane
Upgrading your phone system can be a mine field of confusion and techno babble. It is so important to get this purchase right since communication is the life blood of any modern organisation.
Are You By Any Of The Following?…
- Bundling telecommunication providers
- Do I need to NBN Read?
- Which phone technology is best for you now and in the future?
- How to maintain continuation in the event of crisis or disaster
- How to establish effective telecommunication systems for multiple locations
- How will The NBN effect my decision?
- Remote workers or teleworkers.
- If you are, then you’re not alone.
This guide was developed by Greg Eicke who has 31 years of ‘feet on the street’ experience helping organisations implement the best and most cost effective telecommunication system for their individual needs.
In my experience, the nine most commonly confusing issues for phone system buyers are;
To bundle or not to bundle?
Firstly, how much are the call rates and how do those rates compare with what you are paying at the moment? After all, you don’t want your phone bill to go up do you!
Secondly, how long are you locked into those rates? (rates are constantly changing, good rates today are bad rates tomorrow).
And finally, can you easily keep pace with technology during the contract term?
What happens when the NBN rolls into my area?
Does your business need a Digital, VoIP, Hosted or Virtual telephone system plus will you require some or all of the suite of Unified Communications?
Digital telephone systems
Provide, among others, these key benefits: best for single site enterprises; lower hardware costs; basic call handling; low IT literacy required of staff; analog equipment like domestic cordless phones and fax machines; DECT Cordless Phones for staff on the move; simple voice mail and multi button handsets.
VoIP Telephone Systems
Natively provide access to NBN Ready Digital phone lines or SIP trunks as they can be known as. Typically the small VoIP phone system has the same benefits of the latest smart Digital Key Telephone systems, utilsing the same feature set and multi button handsets.
Hosted Phone Systems
Are perfect for small SME’s and SOHO’s, usually up to 10 staff. The key benefit here is low entry cost coupled with VoIP call cost reductions.
Virtual Phone Systems
Is where a phone system manufacturer has developed their system to work successfully on Virtual Servers which is the latest generation of computing. The beauty of VM ware software and servers is the end users can be anywhere in the world to be effective.
If on the other hand your business is more sophisticated and requires a more advanced communications solutions it is likely that you will benefit more from a Unified Communication (UC) solution. Some of the key benefits of UC include; support for multiple branch offices; access to key staff regardless of their location – teleworking; web collaborative conferencing; advanced call management; user presence information; mobility; graphical user interface software (GUI); increased staff efficiencies and productivity; in house administration; central telephone operator for multiple sites; instant message across your enterprise; video conferencing… just to name a few.
Does the telephone system meet your primary needs?
A telephone systems vendor in Brisbane has stated that 92% of telephone system features are rarely if never used.
What about business continuity (redundancy) and disaster recovery?
What’s your disaster recovery plan?
Have ALL of your communications needs been considered?
So have you considered all aspects including landlines, data and IT networks, mobile (voice and data), broadband, etc?
Have you overlooked the advantages of combining your mobile phone into your office communications?
There are many better and much smarter ways…
Will you get sufficient training on your new system?
How will you make sure that you get the best value from your investment.
Are you purchasing on price alone?
How do you know if you are talking to the right vendor for your business?
You want to be sure that you are getting a well researched and designed solution that is just right for your business.
This research should, at a bare minimum, include key stakeholder interviews, site(s) audit and phone traffic analysis.