Directory
What is the difference between Extensions, Phone, and Contacts?
Why doesn’t Linkus synchronize phone contacts?
How to bulk manage personal contacts?
How can I view or manage company contacts on PBX web page?
Will contacts be lost if I uninstall Linkus client?
Can I get back the contact information which is deleted?
Can the administrator or other users see my personal contacts?
Calls
How to resolve one-way or no-way audio on Linkus calls?
Does Linkus support video calls?
Why can’t I receive calls on Linkus?
Why can’t I receive Linkus notifications on Android phone？
How to make a multi-party call?
How to make an attended transfer?
How to call a contact’s mobile number?
How to add prefix to a number?
Will my mobile phone pay for the external calls?
Chat
Presence
How to configure presence?
Voicemail
Recordings
Conference
How to configure presence?
Presence overview
Presence feature is linked to the call forwarding settings and Linkus ring strategy.
Linkus provides five presence statuses:
- Available
- Away
- Do Not Disturb
- Lunch Break
- Business Trip
Note: If the presence status is set to Do Not Disturb, you won’t receive any calls.| Setting | Description |
| Presence Information | Enter the presence information. |
| Call Forwarding | |
| Always | All the calls will be forwarded regardless of the extension status. |
| No Answer | Calls will be forwarded if the user doesn’t answer the call. |
| When Busy | Calls will be forwarded if the user is busy in a call. |
| Ring Strategy
Set the ring strategy of your Linkus Clients and IP phones. |
|
| Ring First | When a call reaches the extension, which terminal will ring first. |
| Ring Secondly | If the incoming call is not answered on the terminals that are selected as Ring First, the terminals that are selected as Ring Secondly will ring. |
Linkus for PC
- Go to
. - On Presence page, configure presence status, call forwarding rules, and ring strategy.
Linkus for Mobile
- At the top-left corner, tap your account.
- In the Current Presence drop-down list, select a presence status, and configure presence information, call forwarding rules, and ring strategy.