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Directory

What is the difference between Extensions, Phone, and Contacts?

What is extension status?

Why doesn’t Linkus synchronize phone contacts?

Why can’t I see Contacts?

How to add a contact?

How to delete a contact?

How to bulk manage personal contacts?

How can I view or manage company contacts on PBX web page?

Will contacts be lost if I uninstall Linkus client?

Can I get back the contact information which is deleted?

Can the administrator or other users see my personal contacts?

Calls

How to resolve one-way or no-way audio on Linkus calls?

Does Linkus support video calls?

Why can’t I receive calls on Linkus?

Why can’t I receive Linkus notifications on Android phone？

How to make a multi-party call?

How to make a blind transfer?

How to make an attended transfer?

How to handle Call Waiting?

How to call a contact’s mobile number?

How to add prefix to a number?

How to enable Car Bluetooth?

Will my mobile phone pay for the external calls?

Which audio codec does Linkus support?

How to answer calls via Bluetooth headset?

Chat

What is the maximum persons supported in a chat group?

How many chat groups are supported?

How long will the chat history be saved?

How to create a chat group?

How to find a removed chat group?

How to recall a message?

Presence

How to configure presence?

Voicemail

Can I check the voicemail messages that are not made on Linkus?

How to manage voicemail messages?

Recordings

Can I check auto recording files on Linkus?

Can I check the recording files that are not made on Linkus?

How to manage recording files?

Conference

How to create a conference?

How to add/delete a conference member?

How to mute/unmute a conference member?

How to mute/unmute all conference members?

How to re-invite a conference member?

How to rejoin a conference?

Member status during a conference

Others

What is the prerequisite for using Linkus?

How to change Linkus password?

How to enable/disable Call Waiting?

How to adjust call quality?

How to adjust audio gain?

How to report Linkus problem?

Fail to enable Linkus Cloud Service

Fail to register Linkus

Member status during a conference

  • : The member answers the conference call.

  • : The member’s phone is ringing.

  • : The member doesn’t answer the conference call or the member loses the connection.