Directory
What is the difference between Extensions, Phone, and Contacts?
What is extension status?
Why doesn’t Linkus synchronize phone contacts?
How to bulk manage personal contacts?
How can I view or manage company contacts on PBX web page?
Will contacts be lost if I uninstall Linkus client?
Can I get back the contact information which is deleted?
Can the administrator or other users see my personal contacts?
Calls
How to resolve one-way or no-way audio on Linkus calls?
Does Linkus support video calls?
Why can’t I receive calls on Linkus?
Why can’t I receive Linkus notifications on Android phone？
How to make a multi-party call?
How to make an attended transfer?
How to call a contact’s mobile number?
How to add prefix to a number?
Will my mobile phone pay for the external calls?
Chat
Presence
Voicemail
Recordings
Conference
What is extension status?
Extension status indicates the availability status of an extension.
Linkus provides five presence indicators for every extension user. Before contacting a colleague, you can refer to the following presence indicators to see if the colleague is available.
: Available. The colleague is online and ready for communication.
: Away. The colleague is away from office.
: Do Not Disturb. The colleague does not want to be disturbed, and won’t receive any calls.
: Lunch Break.
: Business trip.