Directory
What is the difference between Extensions, Phone, and Contacts?
Why doesn’t Linkus synchronize phone contacts?
How to bulk manage personal contacts?
How can I view or manage company contacts on PBX web page?
Will contacts be lost if I uninstall Linkus client?
Can I get back the contact information which is deleted?
Can the administrator or other users see my personal contacts?
Calls
How to resolve one-way or no-way audio on Linkus calls?
Does Linkus support video calls?
Why can’t I receive calls on Linkus?
Why can’t I receive Linkus notifications on Android phone？
How to make a multi-party call?
How to make an attended transfer?
How to call a contact’s mobile number?
How to add prefix to a number?
Will my mobile phone pay for the external calls?
Chat
Presence
Voicemail
Recordings
Conference
What is the difference between Extensions, Phone, and Contacts?
Extensions
Synchronize extensions information on PBX, which is also called colleagues information.
Phone
Synchronize local contacts on your mobile phone.
Note: Phone contacts are available only on Linkus Mobile Client.
Contacts
Synchronize information of PBX Contacts.
PBX Contacts saves a list of external contacts, including personally managed contacts and shared company contacts.
- Company Contacts: A directory that can be shared among authorized colleagues. Authorized colleagues can store a number of external contacts, such as company’s customers, resellers, and partners.
Note: If you fail to see company contacts, it indicates that you don’t have the permission to view company contacts.
- Personal Contacts: A directory exclusive to yourself, which allows you to store a number of external contacts, such as direct customers.
Note: Personal Contacts is only visible to yourself.