Directory
What is the difference between Extensions, Phone, and Contacts?
Why doesn’t Linkus synchronize phone contacts?
How to bulk manage personal contacts?
How can I view or manage company contacts on PBX web page?
Will contacts be lost if I uninstall Linkus client?
Can I get back the contact information which is deleted?
Can the administrator or other users see my personal contacts?
Calls
How to resolve one-way or no-way audio on Linkus calls?
Does Linkus support video calls?
Why can’t I receive calls on Linkus?
Why can’t I receive Linkus notifications on Android phone?
How to make a multi-party call?
How to make an attended transfer?
How to call a contact’s mobile number?
How to add prefix to a number?
Will my mobile phone pay for the external calls?
Which audio codec does Linkus support?
Chat
Presence
Voicemail
Recordings
Conference
Which audio codec does Linkus support?
Linkus supports the following codecs:
u-law
a-law
iLBC
G722
G729
Note:
By default, Linkus uses iLBC codec. To use another codec, see the followings:
- Both PBX Server and Linkus Client meet the following requirements:
Platform Version Requirement PBX Server S-Series VoIP PBX 30.14.0.97 or later K2 IPPBX 80.14.0.97 or later Cloud PBX 81.14.0.97 or later Linkus Client Linkus iOS Client 4.1.2 or later Linkus Android Client 4.1.7 or later Linkus Windows Desktop 2.7.8 or later Linkus Mac Desktop 2.7.8 or later - The codec to be used is enabled on both PBX Server and Linkus Client.
- PBX Server:
- Linkus Lite:
- Linkus Mobile Client: