Directory
What is the difference between Extensions, Phone, and Contacts?
Why doesn’t Linkus synchronize phone contacts?
How to bulk manage personal contacts?
How can I view or manage company contacts on PBX web page?
Will contacts be lost if I uninstall Linkus client?
Can I get back the contact information which is deleted?
Can the administrator or other users see my personal contacts?
Calls
How to resolve one-way or no-way audio on Linkus calls?
Does Linkus support video calls?
Why can’t I receive calls on Linkus?
Why can’t I receive Linkus notifications on Android phone？
How to make a multi-party call?
How to make an attended transfer?
How to call a contact’s mobile number?
How to add prefix to a number?
Will my mobile phone pay for the external calls?
Chat
Presence
Voicemail
Recordings
Conference
Why can’t I receive calls on Linkus?
- Check if your Linkus client is connected to the Linkus server.
- Check your presence status on Linkus.
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- If you choose Do Not Disturb status, you cannot receive any calls.
- If you choose other presence status, check the Ring Strategy settings and Call Forwarding settings.
