Hosted Voice, How Does It Compare?

This Is The Last Phone System You’ll Buy!

The All-in-One Business Phone System with Advanced Features and Low Cost Calls

  • Fully Featured Hosted Phone System
  • NBN Ready
  • Easily managed online
  • Includes Music on Hold and Hunt Groups
  • Flexible Auto Attendant included
  • Voice mail-to-Email & Fax-to-Email
  • Direct Indial Numbers
  • Standard, Mobility, Executive Licences
  • NO Line Rental Costs
  • FREE Inter-Office Calls

Grow as you go simplicity

Phones Now Pty Ltd (formerly Phone Systems Brisbane) Hosted Voice is a monthly licensed service which replaces a traditional PBX. That means less upfront cost, allowing you to keep capital expenditure for other business needs. What’s more you can increase or decrease licences as and when you need for simple scalability.

Huge savings on call costs

With up to 300 Local and National Calls FREE calls Plus calls between offices. Competitive local, national and calls to mobiles, staff can talk for as long as they like without you feeling the pinch

Features that enhance productivity

Phones Now Pty Ltd (previously Phone Systems Brisbane) Hosted Voice offers all the advanced features you would expect from a traditional phone system but with some exciting differences. Manage your personal calling profile via our Web Assistant plug in; which can automatically field calls to mobile or voice mail. Remote office allows you to use your mobile just as you would use your desk phone, dialing other extensions, transferring calls internally and holding 3-way conference calls.

Lower maintenance costs

Unlike traditional phone systems, maintenance and changes can be easily managed online, and completed within seconds, not hours. No costs for maintenance agreements, no waiting for technicians.

Why You’ll Love Hosted Voice

Feature

Advantage

Why You’ll Love It

Hunt Group

Select which extensions will ring when a call is received. You can have lines ring several phones simultaneously or ring (hunt) different pre-set lines sequentially until the call is picked up.

Hunt Groups can also be nested within each other, including the ability for ‘Follow Me’ feature to go to a Hunt Group instead of Voice mail as the final step.

Set a number to ring all your Sales staff simultaneously, so the call can be answered quickly.

 

Alternatively, set the Hunt Group to sequential, so the call goes to each sales person in turn, until one picks up, while minimising distractions for the rest of theteam.

Hunt Group Enhanced

 

Allows a caller to leave a message for the called hunt group. ie; A sales Hunt group mail box.

 

Your Hunt Groups will have Hunt Group mail boxes, so you can be sure the right people are getting the message

Music On Hold

 

 

Music or a voice over about your company plays when a call is on hold.

 

 

Entertains and informs your clients while their call is on hold.

Caller ID

 

Caller ID Presentation displays the number of the incoming call (or if the contact is saved in your phone directory, their name will be displayed).

 

Know at a glance who is calling. Easily priorities your calls.

Display your ‘company number’ rather than caller’s direct line so people you call can recognise your number.

Online Portal

 

Conveniently manage all of your phone system features online with changes implemented immediately – no need to wait for technicians.

 

Set up direct lines for new employees; update your Auto Attendant, change voice mail settings and more.

More Reasons To Love Hosted Voice

 Feature

 Advantage

Why You’ll Love It

Auto Attendant

Select which extensions will ring when a call is received. You can have lines ring several phones simultaneously or ring (hunt) different pre-set lines sequentially until the call is picked up.

Hunt Groups can also be nested within each other, including the ability for ‘Follow Me’ feature to go to a Hunt Group instead of Voicemail as the final step.

Set a number to ring all your Sales staff simultaneously, so the call can be answered quickly.

 

Alternatively, set the Hunt Group to sequential, so the call goes to each sales person in turn, until one picks up, while minimising distractions for the rest of the team.

Web Assistant

  

 
 
 
 
 
 
Integrated tool bar that enables users to make and accept telephone calls, and change telephone settings, from within Microsoft Outlook and Internet Explorer and Firefox.
  

Web Assistant – Enterprise toolbar provides an extremely simple yet efficient toolbar interface for configuring services and controlling calls. Only key services are displayed to facilitate quick access and avoid desktop clutter.
 
Outlook Integration – Dial Microsoft outlook contacts from Contacts pane or vCard. Add unmatched inbound callers to v-cards
 
Call Control – makes call management a breeze.
 
Click To Dial – Dial from Outlook or Highlight phone number on Web page, right click to dial
 
Presence – View Groups and Directories
 
Caller Identification – checks an incoming number against your Microsoft Outlook and Work Group Directory contacts so that you know who is calling and can more effectively manage the calls
you take.
 
Call History – keeps a record of calls missed, received and dialed so that you have a record of recent communications activity.
 
Basic Branding – Enterprise allows you to change a few icons
and colors to allow service providers to achieve simple but
effective product branding.
 
Services Integration – Make and change all your telephone settings

Conference Centre

 

 

One platform for all communications services eliminates the need for 3rd Party conferencing solutions.

 

Users can initiate conference calls and Instant Group Calls directly from their phones or Web Assistant Toolbar, without the need for bridge numbers and PIN codes.

Instant Group Call allows a user to alert and conference together a predefined list of users by dialing a single number or extension.

Sold in Lots of 5 with a Maximum of 20

Fax to Email

 

 

 

Receive you fax directly into your inbox

 

  • No more lost fax’s
  • No more toner and paper costs
  • Easily email the fax to other parties.
  • Simple fax storage.

Standard User Features

Here’s an impressive list of standard practical features included with every Hosted Voice PBX Solution. Your team’s productivity will improve out of sight. Imagine your road warrior staff instantly receiving their voice mail messages on their smart phones. Read on below …

Feature

Advantage

Why You’ll Love It

Call Park & Pick Up

Allows user to suspend a call for an extended period of time and then retrieve that call from any extension.

Users assigned to a call pickup group can answer calls from any phone in that group.

 

Park you call so you can be sure it’s not accidentally taken by others.

Pick up calls even when your phone is not ringing. No more racing to answer the phone, it’s all done without leaving your chair.

Do Not Disturb

Allows you to restrict all incoming phone calls.

 

 

Important when you are hosting meetings or just need quiet time to get your work done.

Hoteling

 

 

Allows you to log into any handset using their own user name and password

 

 

Easily have staff use guest privileges to log into a host account via web portal so staff can easily use their hotel room phone as a full-featured office phone.

Speed Dial

 

 

 

Allows a user to program up to 100 speed-calling codes.

 

 

No more messy paper lists on your desk, quickly and easily find your frequently dialed numbers

3 Way Calling

 

 

Three-Way Call conferencing.

 

 

Quickly set up a 3 party conference with just a few buttons.

Voice Mail to Email

 

 

Allows user voice mail messages to be emailed direct to your inbox

 

 

Never miss an important call again. You’ll get your messages no matter where you are.

Call Waiting

 

 

Receive an additional call while already in a call.

 

 

No more voice mail and telephone tag, never miss that call you’ve been waiting on.

Anonymous Call Rejection

 

 

You can ignore incoming calls from anonymous callers (those with Calling Line ID Delivery blocked).

 

 

Silent or anonymous numbers annoy us all, easily reject callers who don’t display their caller ID

Automatic Call Back

 

 

Allows a user to be notified when a busy line within their group becomes available.

 

 

No more wasted time trying to call a busy extension. When the busy extension ends the call, your phone will automatically ring to let you know they’re available.

Last Number Redial

 

 

 

Redials last number

 

 

One touch redial so you can easily redial the last number.

 

We’ll bet you’re impressed, now look at the amazing “add on” Mobility features to get the very best productivity from your staff.

Add Mobility Features to Standard Licence

In today’s business world, fixed-mobile convergence (FMC) isn’t a luxury — it’s a necessity. With more and more employees working out of the office, it’s becoming increasingly difficult for customers and colleagues to reach these remote workers given the number of different devices and numbers (mobile, office, home) they may be using. In such a disjointed environment, there is a need for a solution that makes communications as seamless as possible — whether an employee is working from the office, on the road or at home.

Here’s where a few additional features can make all the difference to your remote workers.

+

Feature

Advantage

Why You’ll Love It

Simultaneous Ring

 

Allows a user to configure secondary phone numbers to ring simultaneously when their phone number rings.

 

Easily make other phones ring simultaneously, first phone to be answered is connected.

Remote Office

 

Remote Office enables mobile users to access and use their telephony services from any end-point.

 

Easily work from home, keeps your home number private, provides full access just like you enjoy in the office.

Hosted Voice Anywhere

 

 

 

Allows staff to designate a single phone number for all outgoing and incoming calls no matter where they are.

 

 

You can work from anywhere, even without quality broadband.

Busy Lamp Field

 

Allows a user to use to monitor the phone status of a list of users via an attendant console phone.

 

Easily see at a glance who is on the phone before you call.

The Full Monty – Add Executive Features To Standard Features

Here’s where your executive team becomes super charged. This amazing feature line up improves the life of any executive.

Executive users include Standard and Executive features.

    +

Feature

Advantage

Why You’ll Love It

Selective Call Forward

 

 

Allows users to divert their calls to any number

 

 

Never miss that important call when outside of the office.

CommPilot Express

 Allows a user to easily configure their phone service based on pre-defined profiles. Easily manage incoming calls based on your status or presence.

  • Available – In the Office
  • Available – Out of the Office
  • Busy
  • Unavailable

Call Forward Immediate

 

 

Allows users to divert their calls to pre defined number

 

 

Divert your number with a single button

Call Forward Selective

 

 

Allows a user to forward calls from selected callers to another phone number

 

 

Allow’s you to prioritise the callers you want to call you when diverting your calls to another number. No more time wasters.

Call Notify

 

 

Trigger an email on certain incoming calls

 

 

If a call meets your criteria an email or SMS is sent notifying you of the callers details of the incoming call attempt.

Push To Talk

 

Allows a user to make and selectively receive Push to Talk calls.

 

 

The called phone automatically answers.

Hosted Voice Phone Plans