Understanding your bill
A. New Charges
These are the charges for all services in this billing cycle, including GST.
B. Account Number
This is your account number. Quote this number when making an enquiry about your account.
C. Date of Issue
This is the date of issue of this invoice, marks the end of billing cycle.
D. Amount Due
This is the total amount due, which may include overdue payments from previous billing cycles.
E. Charges Summary
Shows a summary of charges and discounts that are detailed within the Bill.
F. Payment Slip
Payment Slip for Remittance, please note that is you are on Direct Debit payment will automatically be paid from your nominated account on the 15th of each month.
G. Billing Enquiries
Shows billing contact information.
H. Summary of charge type
Show summary of charges and their types.
I. Service summary
Show the summary of your services.
J. Service and Equipment
Shows charges for your services and equipment.
K. Call charges
Shows call charges for all groups.