Understanding your bill

 

 

A. New Charges

These are the charges for all services in this billing cycle, including GST.

B. Account Number

This is your account number. Quote this number when making an enquiry about your account.

C. Date of Issue

This is the date of issue of this invoice, marks the end of billing cycle.

D. Amount Due

This is the total amount due, which may include overdue payments from previous billing cycles.

E. Charges Summary

Shows a summary of charges and discounts that are detailed within the Bill.

F. Payment Slip

Payment Slip for Remittance, please note that is you are on Direct Debit payment will automatically be paid from your nominated account on the 15th of each month.

G. Billing Enquiries

Shows billing contact information.

H. Summary of charge type

Show summary of charges and their types.

I. Service summary

Show the summary of your services.

J. Service and Equipment

Shows charges for your services and equipment.

K. Call charges

Shows call charges for all groups.