Unified Communications

As the name, itself suggests, unified communications says it all: it is connecting all forms of communications so that you can easily integrate them. An example would be voice calls and email together so that you may receive a message in one form (voice mail) but answer in another form (email).

There is now a variety of different tools and software programs that are available to create unified communications. Some examples are the following:

  • Instant Messaging
  • Real time presence information
  • Video Conferencing and Collaboration
  • Speech recognition
  • Unified messaging
  • Voice mail
  • Email Integration
  • Desktop Fax Integration
  • Mobility
  • Remote Workers
  • 3rd Party Software Integration