Revolutionise Your Business Communication with PULSE Unified Communications
Elevate Your Connectivity, Streamline Your Operations
In today’s fast-paced business environment, effective communication is paramount. Our Pulse Unified Communications (UC) solution offers a robust, flexible, and scalable platform designed to meet the diverse needs of modern businesses. Say goodbye to outdated systems and hello to a unified communications experience that drives productivity and enhances collaboration
User-Friendly, Efficient, and Scalable PBX Software
Address all your communication requirements with one comprehensive solution. Our software-based PBX system comes fully equipped to meet your needs right from the start.
- Access a complete range of industry-leading features through web, mobile, and desktop clients.
- Enjoy an intuitive and modern graphical user interface that simplifies administration with point-and-click functionality.
- Use your own SIP trunks and phones, with seamless auto-provisioning support.
- Self-host on your private server, giving you complete control over your system.
All of Your Communications Unified!
Packed with 100+ features with industry-leading usability and reliability.
Phone
Never miss a call with PULSE UC’s advanced call control features
- Intelligent call routing, auto attendant, IVR, call recording, voicemail, time conditions, and more advanced features.
- Anywhere anytime connectivity with Linkus desktop, mobile, and web app.
- Visual operator panel for receptionist & supervision requirements.
Call Center
All call center features for agents and supervisors at no extra cost
- Self-service IVR, queues, and ring groups.
- Queue Panel for all call data & agent and supervisor tools in one interface.
- Wallboard & real-time performance monitoring.
- Queue callback, survey, reporting, and more call center features.
Video Conferencing
Start or schedule meetings with anyone easily in clicks.
No-hassle, web-based video conferencing.
- Screen sharing and in-meeting chat.
- Full host controls, waiting room, and passcode protection.
- Meeting schedule and bulk email invitation.
- No downloads. Encrypted communications.
Omnichannel Messaging
Website Live Chat, WhatsApp, SMS, and Facebook messages, all in one interface.
- Help your customers across multiple channels, in one single tab.
- WhatsApp & SMS messaging.
- Chat assignment & transfer.
- Match CRM contacts as messages come in.
- Keep a central record of customer conversations.
Comprehensive Features for Unmatched Performance
1. Intelligent Call Management
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- Advanced Call Routing: Utilise smart algorithms to direct calls based on availability, skills, or customer needs, ensuring every caller receives timely and appropriate attention.
- Voicemail to Email: Never miss an important message. Voicemails are transcribed and sent directly to your email for quick access.
- Call Recording: Enhance training and quality assurance with easy access to recorded calls for performance review and compliance.
2. Seamless Collaboration Tools
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- Unified Messaging: Combine voice, video, and chat in one platform, allowing teams to communicate effortlessly regardless of their location.
- Video Conferencing: Host high-quality video meetings with up to 100 participants, complete with screen sharing and collaborative tools.
- File Sharing and Collaboration: Share documents in real-time during calls or meetings, improving teamwork and project management.
3. Scalable and Flexible Solutions
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- Easily Expandable: Start with what you need and grow without hassle. Add new users, features, or integrations as your business expands.
- Multiple Device Compatibility: Access the PBX from any device—desk phones, smartphones, or computers—ensuring you’re always connected.
4. Cost Efficiency
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- Reduce Operational Costs: Eliminate traditional phone lines and enjoy low-cost calls over the Internet without sacrificing quality.
- Flexible Pricing Plans: Choose from various subscription models tailored to your business size and needs, maximising your return on investment.
5. Robust Security Features
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- Encryption and Secure Access: Protect your communications with advanced encryption protocols and secure authentication measures, ensuring your data remains safe.
- Regular Updates and Monitoring: Our dedicated team continuously monitors and updates the system to protect against vulnerabilities and threats.
Integrations that
Enhance Your Workflow
PULSE UC is designed to integrate seamlessly with popular business applications, including CRM systems, project management tools, and productivity suites. This ensures that all your communication channels work harmoniously, providing a holistic view of customer interactions.
Exceptional
Customer Support
Our commitment to your success extends beyond implementation. With 24/7 customer support, our team can always assist with any issues, ensuring your system runs smoothly. From onboarding to ongoing support, we help you maximise your PULSE UC experience.
Why Choose Our Software PBX?
User-Centric Design
The intuitive interface allows users of all technical levels to navigate easily and utilise the system effectively.
Enhanced Customer Experience
Tailor your customer interactions with features that help you better understand and meet their needs.
Proven Track Record
Join thousands of satisfied clients who have transformed communication strategies and improved business outcomes.
Take the Next Step Towards Enhanced Communication
Are you ready to elevate your business communication? Contact us today for a personalised demo and see how our PULSE UC can streamline your operations and empower your team. Embrace the future of communication with us!
Easy, Optimal, Scalable
PBX Software
Meet all your communication needs in a single system. PULSE UC software-based PBX solution includes all you need, out of the box.
- Full list of industry-leading features with web, mobile, and desktop clients.
- Easy and modern GUI powering point-and-click administration.
- Bring your own SIP trunks, phones, and others with auto-provisioning support.
- Self-hosted in your own private server and stay in complete control.
Feature Rich PULSE UC Software.
Flexible Plans. Amazing Value
Telephony Features
Call Forwarding | |
Call Monitoring (Listen/Whisper/Barge-in) | |
Call Parking | |
Call Pickup | |
Call Transfer (Attended/Blind) | |
Call Waiting | |
Call Flip/Switch | |
IVR (Multi-level/Multi-lingual/Time-based) | |
Queue | |
Ring Group | |
Paging & Intercom | |
Conference Rooms | |
CDR & Basic Reports | |
Dial by Name | |
AutoCLIP | |
Caller ID | |
CID-based & DID-based Call Routing | |
DID (Direct Inward Dialing) | |
DND (Do Not Disturb) | |
DOD (Direct Outward Dialing) | |
DNIS |
Business Features
Call Recording | |
Call Allow/Block List | |
BLF Support | |
Busy Camp-on | |
Business Hours & Holidays | |
Boss-Secretary | |
Custom Prompts | |
Distinctive Ringtone | |
Music on Hold | |
MOH Playlist & Streaming | |
T.38 Fax | |
TAPI Driver | |
Fax to Email | |
Voicemail | |
Group Voicemail | |
Voicemail to Email | |
LDAP Server | |
PIN List | |
Speed Dial | |
Emergency Number | |
Emergency Notifications | |
SIP Forking | |
IP Phone Concurrent Registrations | |
CTI for Desk Phone Control | |
Function Keys | |
Hotkeys |
Administration & Security
Web-based Management Portal | |
Graphical Dashboard | |
Auto Provisioning | |
Bulk Import & Export | |
Extension Group & Organization | |
User Role & Permission | |
Operation Logs | |
Event Logs | |
Event Notifications | |
Backup and Restore | |
Troubleshooting | |
Built-in SMTP Server | |
AMI (Asterisk Manager Interface) | |
Network Drive | |
SNMP Support | |
APIs | |
Hot Standby | |
Security | |
SRTP & TLS Call Encryption | |
Auto & Static Defense | |
Global Anti-hacking IP Blocklist | |
Certificates | |
Password Policy Enforcement | |
Two-factor Authentication (2FA) | |
Allowed Country IP’s & Codes | |
Outbound Call Frequency Restriction |
Unified Communications
Linkus UC Clients
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Linkus Web Client
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Linkus Mobile Client (iOS & Android)
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Linkus Desktop Client (Windows & MacOS)
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Linkus Google Chrome Extension
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Operator Panel
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Unlimited Users
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Dispatch Active Calls (Redirect, Transfer, Hang up, Park, Monitor)
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Monitor Call Status (Inbound, Outbound, Extension, Parked Calls, etc.)
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Unified Presence
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Control Extension Presence
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Presence | |
Custom Presence description
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Personal & Company Contacts
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Audio Conferencing
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Voicemail Transcription
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Call Pop-up URL
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Door Phone Video Preview
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Team Chat
1:1 or Group Chat with Colleagues | |
File & Image Sharing | |
Push Notification | |
Sync Across Linkus UC Clients |
Remote Access Service
Custom PBX Domain Name (FQDN) | |
Remote & Secure PBX Web Portal Access | |
Linkus UC Clients Remote Connection | |
LDAP Server Remote Access |
Remote SIP Service
Hassle-free Remote SIP Registration | |
WebRTC Trunk | |
No Port Portwarding & NAT Issues |
Call Center
Advanced Skill-based Routing & Queue Callback | |
Switchboard-type Queue Panel | |
Real-time Wallboard | |
SLA Monitoring & Threshold Notifications | |
Insightful Call Center Reports |
Omnichannel Messaging
Live Chat, SMS, WhatsApp, Facebook | |
Central Message Inbox | |
Automatic Contacts Matching | |
Message to Queue | |
Chat Assignment & Transfer | |
Elevate Chats to Calls in One Click | |
Message Detailed Records | |
Trunk SMS API for ITSP |
Phonebooks
PBX-native Contacts Management | |
Separate Permission Control Per Phonebook | |
CRM Contacts Synchronization |
Call Accounting
Custom Rates Applied to Outbound Calls | |
Analysis Report on Telecom Expenses |
Voicemail Annoucement
Call Notification for Group Voicemails | |
Listen to Messages & Call Back Directly over the Phone | |
Never Miss an Urgent Message | |
Ideal to Support Emergency After-hour Services |
CRM Integration
Click to Call CRM Contacts | |
Incoming Call Popups | |
Auto Call Journal | |
Contacts Synchronization | |
Support for Hubspot, Zoho, Salesforce, Bitrix24, and Odoo |
Helpdesk Integration
New Ticket Auto-creation | |
Click to Call Helpdesk Contacts | |
Incoming Call Popup | |
Auto Call Journal | |
Contacts Synchronization | |
Support for Zendesk and Zoho Desk |
Microsoft 365 Integration
Microsoft Teams Integration | |
Outlook Integration | |
Microsoft Entra ID (Azure Active Directory) | |
User Sync & Single Sign-on (SSO) |
Remote Archiving
Archive Files to External Servers | |
Call Recordings Archival | |
System Backups Archival | |
Support FTP, SFTP, Amazon S3, Google Cloud Storage |
Windows Active Directory Integration
User, Organization Unit, Group Synchronization | |
Auto Extension Assignment for New User | |
Single Sign-on (SSO) | |
Faster and Easier Administration |
Video Conferencing
Bulk Email & Instant Link Invitation | |
HD Audio and Video | |
Screen Sharing | |
In-meeting Team Chat |
Video Calls
Video Calls on Linkus Web Client | |
Video Calls on Linkus Desktop Client | |
Video Calls on Linkus Mobile Client |
Linkus Client SDK
Integrate voice calling to any application easily | |
Web/Browser SDK | |
Mobile & Pad SDKs: Android, iOS | |
Desktop SDKs: Windows, MacOS | |
Feature-rich voice experience | |
Rich, Programmable Code Samples and UI | |
Secure Authentication with Tokens | |
Faster and standarized development |
Disaster Recovery
Cross-region Active-standby Redundancy | |
Automatic Failure Detection & Fallback | |
Real-time Data Replication | |
Secure SD-WAN or VPN Remote Networking |
Hotel PMS Integration
Room Status Synchronization | |
Wake-up Call Scheduling | |
Call Accounting & Minibar Charging | |
Guest Information and Room Move |