Revolutionise Your Business Communication with PULSE Unified Communications

Elevate Your Connectivity, Streamline Your Operations

In today’s fast-paced business environment, effective communication is paramount. Our Pulse Unified Communications (UC)  solution offers a robust, flexible, and scalable platform designed to meet the diverse needs of modern businesses. Say goodbye to outdated systems and hello to a unified communications experience that drives productivity and enhances collaboration

User-Friendly, Efficient, and Scalable PBX Software

Address all your communication requirements with one comprehensive solution. Our software-based PBX system comes fully equipped to meet your needs right from the start.

 

  • Access a complete range of industry-leading features through web, mobile, and desktop clients.
  • Enjoy an intuitive and modern graphical user interface that simplifies administration with point-and-click functionality.
  • Use your own SIP trunks and phones, with seamless auto-provisioning support.
  • Self-host on your private server, giving you complete control over your system.

All of Your Communications Unified!

 

Packed with 100+ features with industry-leading usability and reliability.

 

Talk With an Expert

Phone

Never miss a call with PULSE UC’s advanced call control features
  • Intelligent call routing, auto attendant, IVR, call recording, voicemail, time conditions, and more advanced features.
  • Anywhere anytime connectivity with Linkus desktop, mobile, and web app.
  • Visual operator panel for receptionist & supervision requirements.

Call Center

All call center features for agents and supervisors at no extra cost
  • Self-service IVR, queues, and ring groups.
  • Queue Panel for all call data & agent and supervisor tools in one interface.
  • Wallboard &  real-time performance monitoring.
  • Queue callback, survey, reporting, and more call center features.

Video Conferencing

Start or schedule meetings with anyone easily in clicks.
No-hassle, web-based video conferencing.
  • Screen sharing and in-meeting chat.
  • Full host controls, waiting room, and passcode protection.
  • Meeting schedule and bulk email invitation.
  • No downloads. Encrypted communications.

Omnichannel Messaging

Website Live Chat, WhatsApp, SMS, and Facebook messages, all in one interface.
  • Help your customers across multiple channels, in one single tab.
  • WhatsApp & SMS messaging.
  • Chat assignment & transfer.
  • Match CRM contacts as messages come in.
  • Keep a central record of customer conversations.

Integrations

Out-of-the-box integrations to streamline your business workflows.
  • Free embedded calling app in Microsoft Teams
  • Rich CRM & helpdesk integrations
  • Microsoft 365 integration
  • Custom development with Open APIs and SDKs
  • More out-of-the-box integrations

Comprehensive Features for Unmatched Performance

1. Intelligent Call Management

    • Advanced Call Routing: Utilise smart algorithms to direct calls based on availability, skills, or customer needs, ensuring every caller receives timely and appropriate attention.
    • Voicemail to Email: Never miss an important message. Voicemails are transcribed and sent directly to your email for quick access.
    • Call Recording: Enhance training and quality assurance with easy access to recorded calls for performance review and compliance.

2. Seamless Collaboration Tools

    • Unified Messaging: Combine voice, video, and chat in one platform, allowing teams to communicate effortlessly regardless of their location.
    • Video Conferencing: Host high-quality video meetings with up to 100 participants, complete with screen sharing and collaborative tools.
    • File Sharing and Collaboration: Share documents in real-time during calls or meetings, improving teamwork and project management.

3. Scalable and Flexible Solutions

    • Easily Expandable: Start with what you need and grow without hassle. Add new users, features, or integrations as your business expands.
    • Multiple Device Compatibility: Access the PBX from any device—desk phones, smartphones, or computers—ensuring you’re always connected.

4. Cost Efficiency

    • Reduce Operational Costs: Eliminate traditional phone lines and enjoy low-cost calls over the Internet without sacrificing quality.
    • Flexible Pricing Plans: Choose from various subscription models tailored to your business size and needs, maximising your return on investment.

5. Robust Security Features

    • Encryption and Secure Access: Protect your communications with advanced encryption protocols and secure authentication measures, ensuring your data remains safe.
    • Regular Updates and Monitoring: Our dedicated team continuously monitors and updates the system to protect against vulnerabilities and threats. 

Integrations that

Enhance Your Workflow

PULSE UC is designed to integrate seamlessly with popular business applications, including CRM systems, project management tools, and productivity suites. This ensures that all your communication channels work harmoniously, providing a holistic view of customer interactions.

Exceptional

Customer Support

Our commitment to your success extends beyond implementation. With 24/7 customer support, our team can always assist with any issues, ensuring your system runs smoothly. From onboarding to ongoing support, we help you maximise your PULSE UC experience.

Why Choose Our Software PBX?

User-Centric Design

The intuitive interface allows users of all technical levels to navigate easily and utilise the system effectively.

Enhanced Customer Experience

Tailor your customer interactions with features that help you better understand and meet their needs.

Proven Track Record

Join thousands of satisfied clients who have transformed communication strategies and improved business outcomes.

Take the Next Step Towards Enhanced Communication

Are you ready to elevate your business communication? Contact us today for a personalised demo and see how our PULSE UC can streamline your operations and empower your team. Embrace the future of communication with us!

Easy, Optimal, Scalable

PBX Software

Meet all your communication needs in a single system. PULSE UC software-based PBX solution includes all you need, out of the box.

  • Full list of industry-leading features with web, mobile, and desktop clients.
  • Easy and modern GUI powering point-and-click administration.
  • Bring your own SIP trunks, phones, and others with auto-provisioning support.
  • Self-hosted in your own private server and stay in complete control.
worker using a cloud hosted phone system

Feature Rich PULSE UC Software.

Flexible Plans. Amazing Value

Telephony Features
Call Forwarding
Call Monitoring (Listen/Whisper/Barge-in)
Call Parking
Call Pickup
Call Transfer (Attended/Blind)
Call Waiting
Call Flip/Switch
IVR (Multi-level/Multi-lingual/Time-based)
Queue
Ring Group
Paging & Intercom
Conference Rooms
CDR & Basic Reports
Dial by Name
AutoCLIP
Caller ID
CID-based & DID-based Call Routing
DID (Direct Inward Dialing)
DND (Do Not Disturb)
DOD (Direct Outward Dialing)
DNIS
Business Features
Call Recording
Call Allow/Block List
BLF Support
Busy Camp-on
Business Hours & Holidays
Boss-Secretary
Custom Prompts
Distinctive Ringtone
Music on Hold
MOH Playlist & Streaming
T.38 Fax
TAPI Driver
Fax to Email
Voicemail
Group Voicemail
Voicemail to Email
LDAP Server
PIN List
Speed Dial
Emergency Number
Emergency Notifications
SIP Forking
IP Phone Concurrent Registrations
CTI for Desk Phone Control
Function Keys
Hotkeys
Administration & Security
Web-based Management Portal
Graphical Dashboard
Auto Provisioning
Bulk Import & Export
Extension Group & Organization
User Role & Permission
Operation Logs
Event Logs
Event Notifications
Backup and Restore
Troubleshooting
Built-in SMTP Server
AMI (Asterisk Manager Interface)
Network Drive
SNMP Support
APIs
Hot Standby
Security
SRTP & TLS Call Encryption
Auto & Static Defense
Global Anti-hacking IP Blocklist
Certificates
Password Policy Enforcement
Two-factor Authentication (2FA)
Allowed Country IP’s & Codes
Outbound Call Frequency Restriction
Unified Communications
Linkus UC Clients
Linkus Web Client
Linkus Mobile Client (iOS & Android)
Linkus Desktop Client (Windows & MacOS)
Linkus Google Chrome Extension
Operator Panel
Unlimited Users
Dispatch Active Calls (Redirect, Transfer, Hang up, Park, Monitor)
Monitor Call Status (Inbound, Outbound, Extension, Parked Calls, etc.)
Unified Presence
Control Extension Presence
Presence
Custom Presence description
Personal & Company Contacts
Audio Conferencing
Voicemail Transcription
Call Pop-up URL
Door Phone Video Preview
Team Chat
1:1 or Group Chat with Colleagues
File & Image Sharing
Push Notification
Sync Across Linkus UC Clients
Remote Access Service
Custom PBX Domain Name (FQDN)
Remote & Secure PBX Web Portal Access
Linkus UC Clients Remote Connection
LDAP Server Remote Access
Remote SIP Service
Hassle-free Remote SIP Registration
WebRTC Trunk
No Port Portwarding & NAT Issues
Call Center
Advanced Skill-based Routing & Queue Callback
Switchboard-type Queue Panel
Real-time Wallboard
SLA Monitoring & Threshold Notifications
Insightful Call Center Reports
Omnichannel Messaging
Live Chat, SMS, WhatsApp, Facebook
Central Message Inbox
Automatic Contacts Matching
Message to Queue
Chat Assignment & Transfer
Elevate Chats to Calls in One Click
Message Detailed Records
Trunk SMS API for ITSP
Phonebooks
PBX-native Contacts Management
Separate Permission Control Per Phonebook
CRM Contacts Synchronization
Call Accounting
Custom Rates Applied to Outbound Calls
Analysis Report on Telecom Expenses
Voicemail Annoucement
Call Notification for Group Voicemails
Listen to Messages & Call Back Directly over the Phone
Never Miss an Urgent Message
Ideal to Support Emergency After-hour Services
CRM Integration
Click to Call CRM Contacts
Incoming Call Popups
Auto Call Journal
Contacts Synchronization
Support for Hubspot, Zoho, Salesforce, Bitrix24, and Odoo
Helpdesk Integration
New Ticket Auto-creation
Click to Call Helpdesk Contacts
Incoming Call Popup
Auto Call Journal
Contacts Synchronization
Support for Zendesk and Zoho Desk
Microsoft 365 Integration
Microsoft Teams Integration
Outlook Integration
Microsoft Entra ID (Azure Active Directory)
User Sync & Single Sign-on (SSO)
Remote Archiving
Archive Files to External Servers
Call Recordings Archival
System Backups Archival
Support FTP, SFTP, Amazon S3, Google Cloud Storage
Windows Active Directory Integration
User, Organization Unit, Group Synchronization
Auto Extension Assignment for New User
Single Sign-on (SSO)
Faster and Easier Administration
Video Conferencing
Bulk Email & Instant Link Invitation
HD Audio and Video
Screen Sharing
In-meeting Team Chat
Video Calls
Video Calls on Linkus Web Client
Video Calls on Linkus Desktop Client
Video Calls on Linkus Mobile Client
Linkus Client SDK
Integrate voice calling to any application easily
Web/Browser SDK
Mobile & Pad SDKs: Android, iOS
Desktop SDKs: Windows, MacOS
Feature-rich voice experience
Rich, Programmable Code Samples and UI
Secure Authentication with Tokens
Faster and standarized development
Disaster Recovery
Cross-region Active-standby Redundancy
Automatic Failure Detection & Fallback
Real-time Data Replication
Secure SD-WAN or VPN Remote Networking
Hotel PMS Integration
Room Status Synchronization
Wake-up Call Scheduling
Call Accounting & Minibar Charging
Guest Information and Room Move