What is The nbn?
The National Broadband Network (NBN) is the biggest revolution in Australia’s Telecommunications history. The NBN will change the way we communicate forever and comes with a new set of rules. The overwhelming development of technology products once starved of...
NBN Disaster Recovery
Disaster Recovery Reliance on just one high speed data service leaves business owners vulnerable to failures Redundancy is not an “optional item” whether you have the NBN or not. In fact it is a crucial element of the overall telephony and data solution. Think of it...
Phone Systems Brisbane Scoops The Pool
Phone Systems Brisbane Scoops the Pool In March 2018 Greg Eicke, Owner of Phone Systems Brisbane, will travel to Japan to present his award-winning client case studies to a global telephony audience. Not only will Greg be in the limelight but so will four local...
The 7 Most Important Questions To Ask Your VoIP Service Provider 7
Do you have plain english speaking Australian support? We’ve been around the Telco industry for 30 odd years and have witnessed service dwindle to near useless overseas call centres. How many times have you been answered by an overseas call centre where english is a...
The 7 Most Important Questions To Ask Your VoIP Service Provider 6
Can I port numbers to another VoIP provider? Some VoIP Service providers do not allow porting numbers to another provider which means you are continually stuck with one provider. Unfortunately many unwary business owners have been caught with water tight terms and...
The 7 Most Important Questions To Ask Your VoIP Service Provider 5
What genuine hands on know how do you have with business telecommunications? We’re amazed at how many IT companies trying to be telco companies have little or no idea about telecommunications. We’ve lost count of the amount of times we’ve been called to fix up...
The 7 Most Important Questions To Ask Your VoIP Service Provider 4
Are you a Service Provider or a Reselling Agent? You see the Telco arena has changed forver, no longer can a back yarder sell Telco services without first being vetted and certified by Australian Communications and Media Authority (ACMA) and the Telecommunications...
The 7 Most Important Questions To Ask Your VoIP Service Provider 3
Are you an IT company dabbling in VoIP? It takes years of hands on experience to understand telephony. Voice on a computer network must be treated with a different set of rules. It takes many years of experience and comprehensive technical training to successfully...
The 7 Most Important Questions To Ask Your VoIP Service Provider 2
What about redundancy? Quality business grade VoIP providers usually cover this point very well. Redundancy can be in the form of Automatic diversion to an auto fail over to another separate data service. Usually an Internet service can be used as a temporary...
Hosted Voice – 10 Business People Make Their Voices Heard. Part 11
Focus on what matters On any given day, there are dozens of issues to manage. A phone system should be the last of our concerns. Phones should reliably assist us in our business, and not be in need of our assistance. One of the best ways to stay competitive is...